Shipping Policy
The purpose of this Shipping Policy is to provide comprehensive information about our shipping practices. When you place an order through our shop, it means you accept the policies outlined here.
International Shipping
TRANSIT TIME: 6 to 18 business days (Monday to Friday)
Order Processing Time: 1 to 3 business days (Monday to Friday)
Order Cut-Off Time: 6:00 PM (GMT-05:00) Eastern Standard Time (New York)
Free Standard Shipping-(For Orders Over $150)
Express Shipping -(Next Day Shipping)---15.00
Priority Express Shipping-( Next Day Shipping)--25$
• Express International —— $35.00
• Standard International — — $25.00
SHIPPING COSTS AND TAXES
• Shipping Fee: We offer free shipping within the USA overs 150$
• Taxes: We do not charge taxes on purchases.
ADDRESS CHANGES
We are unable to change the delivery address once the order is in transit. If you need to change the delivery location, please contact us within 24 hours of placing your order at support@knify.com or call us at +1 617 928 8595.
MULTIPLE ADDRESSES
We do not offer shipping to multiple addresses for a single order. If you would like items shipped to multiple addresses, please place separate orders.
INCORRECT ADDRESS
If you provide an incorrect address during the ordering process and the product is returned to us, you will be responsible for all shipping costs for resending the product.
DELAYS
In some cases, delays may occur. We will contact you promptly if the order is delayed by more than 11 business days.
PACKAGES DAMAGED IN TRANSIT
If you find that a package was damaged during transit, we ask that you reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for next steps at support@knify.com
CONTACT US
Support Hours: 24/7
Phone: +1 617 928 8595
Email: support@knify.com
